KenaClothing LLC Refund Policy

1. Refund Eligibility

We want you to be completely satisfied with your purchase from KenaClothing LLC. To be eligible for a refund, please note the following conditions:

• You must request a refund within [number of days] days of the purchase date.
• The item(s) must be unused, in the same condition as received, and in their original packaging.
• Certain products or services may not be eligible for refunds. Please check the product or service description for specific refund information.

2. How to Request a Refund

To request a refund, please follow these steps:

• Contact our customer support team at contact@kenaclothing.com to initiate the refund process.
• Provide your order number and a detailed explanation of the reason for the refund request.
• Our team will review your request and respond within [number of business days] business days.

3. Refund Process

If your refund request is approved, we will process the refund as follows:

• For payments made by credit card, the refund will be issued to the original credit card used for the purchase.
• For payments made by other methods, we will issue the refund via [method of refund, e.g., PayPal, check, etc.].

Please note that it may take 7 business days for the refund to be reflected in your account, depending on your payment provider’s policies.

4. Non-Refundable Items

Certain products or services may not be eligible for refunds. These include but are not limited to:

• [List specific non-refundable items or services]

5. Cancellation Policy

If you wish to cancel an order before it has been shipped or fulfilled, please contact our customer support team as soon as possible. We will make every effort to accommodate your request. However, once an order has been shipped or fulfilled, it cannot be canceled, and the refund policy will apply.

6. Contact Us

If you have any questions or concerns about our Refund Policy or the status of your refund request, please contact our customer support team at contact@kenaclothing.com.

Please customize this template to suit your specific business needs and any applicable laws or regulations. It’s crucial to be transparent and clear in your refund policy to build trust with your customers. Additionally, consult with legal professionals to ensure your policy aligns with local laws and regulations.